The Wedding Invitation Boutique Terms and Conditions

All orders accepted are subject to these terms and conditions of sale which supersede any previous terms and conditions.

All descriptions and illustrations contained in this website are intended to give a general idea of the products, the colours and appearance of images displayed on our site may vary slightly to the products. This is due to differences in individual monitor settings, photography limitations and file size restrictions. 

We aim to ensure that all the information available on our site at any time is accurate and complete. However, we are not responsible for any errors or omissions. If you notice an error or omission on our site please point it out to us. We will then use all reasonable endeavours to correct errors and omissions as quickly as possible.

We require the full payment of your order upon placing your order. You may pay by Paypal via the website or cheque, building society cheque or bacs. Cheques should be made payable to The Wedding Invitation Boutique.

Cancellations, Errors and Returns
All monies paid are non-refundable should an order be cancelled post proof sign off. We regret that refunds and exchanges can only be made where the goods are faulty or fail to meet the clients’ requirements as agreed at the final proof stage. Should an order cancellation be received prior to proof sign off, we will refund the cost of items that have not already been produced, subject to a 50% cancellation charge.

We reserve the right to cancel the order at any time until the order has been delivered for any reason and refund the customer in full.


Prices may be subject to change without notice. Every effort is made to display the prices accurately. However, on rare occasions, mistakes happen. In this instance we will correct the mistake and inform the customer so that they can decide whether to continue with the order at the correct price.


The Wedding Invitation Boutique accept orders on the understanding that delivery is subject to availability. Should an item not be available, the customer will be informed and an alternative offered as soon as possible.
Delivery dates provided by the Wedding Stationery Boutique are approximate only and we shall not be liable for any delay in delivery of the orders however caused. Any claims for non-delivery, shortages or damaged goods must be made in writing within 5 working days of delivery. NO CLAIMS WILL BE ENTERTAINED AFTER THIS PERIOD.
In the event of any claim, settlement will be limited to the value of the goods defectively produced and will in no way extend to consequential loss, howsoever caused.

RESERVATION OF TITLE - The risk of the goods passes to the buyer upon delivery from the carrier or attempted delivery should the customer fail to attempt to take delivery of the goods.


Faulty Goods only - Claims will only be settled after the faulty goods have been returned with the nature of the fault clearly stated. Goods to be returned to: The Wedding Invitation Boutique, 48 St Wilfrids Road, Burgess Hill, West Sussex, RH15 8BD. We will offer to reimburse the price that you have paid for the goods in the form of a credit note. Alternatively if you contact us within 7 working days we may offer to replace the product(s). This is subject to management discretion. Any goods returned incomplete i.e. packaging missing, will not be replaced or credited.
The Wedding Invitation Boutique shall not be liable to the customer or be deemed in breach of the agreement by reason of any delay or failure to deliver goods if the delay or failure was due to any cause beyond our reasonable control- including Act of God, explosion, flood tempest, fire or accident, War or threat of war, sabotage, insurrection, civil disturbance or requisition, Acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of governmental, parliamentary or local authority, Import or export regulations or embargoes,postal strikes, Power failure or problems with machinery.
Discount/ offer codes cannot be used in conjuction with each other, unless explicitly stated by The Wedding Invitation Boutique.

Website disclaimer 

The information contained in this website is for general information purposes only. The information is provided by The Wedding invitation Boutique and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of The Wedding invitation Boutique . We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, The Wedding invitation Boutique takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

CHANGES TO TERMS & CONDITIONS - We reserve the right to change these website terms and conditions at any time without notice to you by posting a revised page on our website. Price and availability information is also subject to change without notice. Any changes will take effect from the day of publishing on this site. You agree that we have no obligation to inform you of these changes and that it is your responsibility to establish whether the terms and conditions have been changed.
These terms and conditions do not affect your statutory rights.